Attendees
Last names redacted.
AGD.Support@All: hi everyone
Viewer 2@All: Melissa, UCP of Berkshire County
Viewer 4@All: Nancy OCES-AFC
Viewer 11@All: Joanne, WMEC
Viewer 12@All: Nancy, South Shore Support
Viewer 3@All: Family Service Association Taunton office
Viewer 15@All: RuthAnne; Peabody Resident Services, Inc.
Viewer 18@All: Amy, Community Enterprises
Viewer 16@All: Catherine & Brian, Independent Home Health Services
Viewer 7@All: Coastline
Viewer 23@All: ESMV
Viewer 25@All: Colleen, RN, BSHC
Rose@All: Royale Care
Lisa Tri-Valley@All: Lisa and Bev, Tri-Valley, Inc.
Viewer 24@All: Mimi RN Arc of Greater Plymouth
Viewer 20@All: Comfort, FHS
Viewer 21@All: rhuht @ community enterprises
Viewer 26@All: Linda and Lynne of CPMA Options Program
Viewer 1@All: Annette @northeast arc
Viewer 28@All: Jen, Sue, and Louise from The Arc of Greater Haverhill-Newburyport
Viewer 27@All: Janice and Doreen CRC
Viewer 29@All: Kathy, RN South Shore Support Svs
Viewer 8@All: Jean BSHC
Point People
Discussion: Role of the point-person. All: please review write-up describing the role of the AGD Point person on the AGD blog -- http://agd-support.800ageinfo.com/2014/10/role-of-agd-point-person.html
Discussion: Secure email will be implemented for all point-people, probably in early January.
Viewer 28@All: Can there be more than one point person per agency?
AGD.Support@All: @ Viewer28 -- Yes, we have encouraged orgs to identify an alternate point-person. I think that in the near future we will even more strongly encourage ALL orgs to identify a second point-person for backup & vacation coverage.
AGD.Support@All: Larger orgs (15 or more users) or those with multiple sites / workplaces may wish to identify additional points to better support the rest of their users.
ASAPs – transition from existing SAMS process to updated AGD process
Lisa Tri-Valley@All: As an ASAP provider--if we set Coastline as the default agency, will we be able to be added as a provider so that we can continue to use the record in SAMS?
AGD.Support@All: ASAPs - you should experiment with agency & provider tags in Field Test. But to Lisa's question, after you create & save the initial MDS-HC for an existing SAMS consumer that does not yet belong to you, then your org is an Assessment Provider, with certain privileges on that consumer. You will have access to that consumer for purpose of File Attachment, Enrollment creation, and Activity & Referral creation.
AGD.Support@All: Also, it's important that the MDS-HC has Assessment Agency set to Coastline.
Lisa Tri-Valley@All: So, by setting the MDS-HC to Coastline and Tri-Valley, we will then be able to continue to access that consumer record for our ongoing care enrollment, journal notes, etc? I’m wondering about the transition from the AGD system to "standard" SAMS. Thanks!
Viewer 33@All: I am an ASAP Provider. If the consumer is an active Home Care client on the waiver, do I still make Coastline the default agency? Wouldn’t that mean that BSHC could not do its normal operations?
AGD.Support@All: @Lisa -- Yes, once your MDS is saved, you have access to that consumer record. Saving the assessment makes you "Assessment Provider" to the consumer, which is exactly equivalent to "Consumer Provider" in terms of access to the consumer.
Widgets, Activity & Referral Status
Viewer 16@All: Could you review difference between widget labeled In Progress and widget labeled Waiting
Viewer 20@All: Once the correction is done in the "waiting" widget, is the Coastline notified from there or does the provider need to change the status or move the assessment to "not started”
Viewer 35@All: Does an MDS need to be entered into Harmony on the day of assessment? If not, what is the proper time frame for data entry?
Viewer 26@All: Can you please clarify the invalid status vs. Waiting?
Viewer 28@All: Which status would the MDS get kicked back to if there was a problem?
AGD.Support@All: Coastline will only set the A&R status to "Waiting" or "Complete". If Waiting, Coastline signals you that additional action is needed. Once you complete that task or request, you set the A&R status back to "Not Started".
Lisa Tri-Valley@All: Once this goes live, will we access the system through the "AGD" link, or the "SAMS3" link?
AGD.Support@All: Lisa: the AGD process lives in regular SAMS, there is no distinction, and everyone has access to the same database
Clinical: Assessment dates, editability of assessments
Viewer 18@All: Sometimes it does not become clear until the date the nurse meets with consumer that physical exam or office visit are out of date. Do we still have to enter the data within 7 days at that point since we must wait for office visit to occur?
· Discussion: any assessment is editable only for seven (7) calendar days from its creation – after that it is “locked” and read-only. If you must edit a "locked" or read-only assessment, use the [Copy Assessment] function.
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